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For CMO Professionals

The Employee Experience Maturity Assessment

Assessment: The Employee Experience Playbook

January 28, 2020

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This is the Assessment report in The Employee Experience Playbook For 2020.

Why Read This Report

Successful employee experience (EX) initiatives start with doing the right things for the right reasons, turning small wins into momentum that lifts employee engagement and creating a virtuous cycle of PEAK performance in your employees. Boosting individuals' performance increases your organization's ability to create better customer experiences, drive growth, and improve overall financial performance. In this report, we share our learnings from working with mature, high-performing EX organizations so that you know where and how to start your EX transformation.

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Table of Contents

  • Start Your EX Transformation With A Modern, Employee-Centric Mindset
  • How To Determine Your EX Maturity
  • Recommendations

  • Take A Long-Term, Systematic Approach To Your EX Transformation
  • Supplemental Material
  • Related Research Documents

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