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For CIOs

The Employee Experience Technology Ecosystem

Tools And Technology: The Employee Experience Playbook

February 14, 2019

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This is the Tools And Technology report in The Employee Experience Playbook For 2019.

Why Read This Report

If you hold a traditional view and think about employee experience (EX) from the vantage point of the employee life cycle, from initial hiring to the exit interview, you're missing your single biggest opportunity to improve it. Our research shows that what employees experience in their daily journeys is the factor that most affects EX. Improving this requires a different focus — and technology has an outsized impact. This report will help CIOs charged with improving EX understand and embrace the growing landscape of technologies that improve employees' daily experiences.

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Table of Contents

  • The Scope Of Technology That Affects EX Is Wider Than You Think
  • EX Tech Investments Must Improve Employees' Daily Journeys
  • Recommendations

  • Elevate Systems-Of-Work Technologies For The Greatest Impact
  • Supplemental Material
  • Related Research Documents

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