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For eBusiness & Channel Strategy Professionals

The Forrester Wave™: B2B Commerce Suites, Q4 2013

The "Big Three" Lead The Pack, But Several Emerging Players Trail Closely Behind

October 7, 2013


  • By Peter Sheldon,
  • Andy Hoar
  • with Zia Daniell Wigder,
  • Lily Varon

Why Read This Report

In Forrester's 66-criteria evaluation of B2B commerce suite vendors, we identified the seven most significant providers in the category —, hybris (an SAP company), IBM, Insite Software, Intershop, NetSuite, and Oracle Commerce — and researched, analyzed, and scored them in three areas: current offering, strategy, and market presence. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness and channel strategy professionals select the right partner for their B2B multichannel commerce solution.

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  • Forrester Wave™: B2B Commerce Suites, Q4 '13

Table of Contents

  • Companies Must Deliver The B2C-Like Experience B2B Customers Demand
  • B2B Commerce Suite Evaluation Overview
  • The Results: The "Big Three" Lead The Pack, With Others Close Behind
  • Vendor Profiles
  • Supplemental Material