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For eBusiness & Channel Strategy Professionals

The Forrester Wave™: B2C Commerce Suites, Q1 2015

In A Maturing Solution Category, Discerning The Differences Between The Leading Vendors Is Becoming Increasingly Difficult

January 13, 2015

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Authors

  • By Peter Sheldon
  • with Zia Daniell Wigder,
  • Rebecca Katz

Why Read This Report

In Forrester's 69-criteria evaluation of global business-to-consumer (B2C) enterprise-class commerce suite vendors, we identified the eleven most significant software providers — Demandware, Digital River, eBay Enterprise, Elastic Path Software, hybris (an SAP company), IBM, Intershop, MarketLive, NetSuite, Oracle Commerce, and Oracle Retail (Micros) — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner for their B2C online and omnichannel commerce needs.

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  • Forrester Wave™: B2C Commerce Suites, Q1 2015

Table of Contents

  • The Commerce Suite Technology Market Is Set To Double In Five Years
  • B2C Commerce Suite Evaluation Overview
  • The Results: Only A Few Leaders Offer The Comprehensive Suite
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents