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For eBusiness & Channel Strategy Professionals

The Forrester Wave™: B2C Commerce Suites, Q1 2017

The 13 Providers That Matter Most And How They Stack Up

March 24, 2017


  • By Anjali Yakkundi,
  • Andy Hoar
  • with Fiona Swerdlow,
  • Sam Wolken,
  • Sara Sjoblom

Why Read This Report

In our 29-criteria evaluation of B2C commerce suite providers, we identified the 13 most significant vendors — commercetools, Digital River, Elastic Path, Episerver, IBM, Intershop, Kibo, Magento, Oracle Commerce Cloud, Oracle NetSuite, Salesforce, SAP Hybris, and Sitecore — and researched, analyzed, and scored them. This report shows how each provider measures up and helps eBusiness and channel strategy professionals make the right choice.

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  • Forrester Wave™: B2C Commerce Suites, Q1 ‘17

Table of Contents

  • Retailers Demand More Than A Shopping Cart From Commerce Suites
  • Maturing eCommerce Vendors Experience A Renewal
  • B2C Commerce Suites Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents