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For eBusiness & Channel Strategy Professionals

The Forrester Wave™: B2C Commerce Suites, Q3 2012

The Solution Providers That Matter Most And How They Stack Up

September 24, 2012

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  • By Brian K. Walker
  • with Zia Daniell Wigder,
  • Lily Varon

Why Read This Report

In Forrester's 75-criteria evaluation of global business-to-consumer (B2C) enterprise-class commerce suite vendors, we identified the 10 most significant software providers — Demandware, Digital River, hybris, IBM, Intershop, Magento, Micros-Retail, Oracle (ATG), RedPrairie, and SAP — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness and channel strategy professionals select the right partner for their B2C online and multichannel commerce solution.

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  • Forrester Wave™: B2C Commerce Suites, Q3 '12

Table of Contents

  • Businesses Continue To Aggressively Invest In Commerce Technology
  • B2C Commerce Suite Evaluation Overview
  • B2C Commerce Suites Have Evolved Substantially
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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