Wave Report

The Forrester Wave™: Community Platforms, Q4 2010

Lithium And Jive Lead The Way, With KickApps Close Behind

November 1st, 2010
Melissa Parrish, null
Melissa Parrish
With contributors:
Emily Riley , Kate van Geldern , Jennifer Wise , Angie Polanco

Summary

In Forrester's 60-criteria evaluation of community platform vendors, we found that Lithium Technologies and Jive Software led the pack because of their mature tool sets and depth of services offered. KickApps, Telligent Systems, and Mzinga each offer capable technology solutions, best-suited for specific marketers who need extremely quick and light deployments, have technical resources at their disposal, or who are easing their way into social business tools. All five of these vendors are mature offerings, with a significant lead on the rest of the vendors in this rather crowded space.

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