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For Customer Insights Professionals

The Forrester Wave™: Customer Analytics Service Providers, Q3 2017

These 10 Providers Transform Big Customer Data Into Big Value

September 25, 2017

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Why Read This Report

In our 33-criteria evaluation of customer analytics service providers, we identified the 10 most significant ones — Allant Group, BRIDGEi2i Analytics Solutions, Clarity Insights, CSS Corp, Experfy, Fractal Analytics, Genpact, LatentView Analytics, Mu Sigma, and Tiger Analytics — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights (CI) professionals make the right choice.

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Table of Contents

  • Customer Analytics Service Providers Turn Data Into Business Value
  • Customer Analytics Service Provider Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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