Save or Share this Report

For Customer Insights Professionals

The Forrester Wave™: Customer Loyalty Solutions For Midsize Organizations, Q1 2016

The Seven Providers That Matter Most And How They Stack Up

January 4, 2016

Primary author headshot

Authors

Why Read This Report

In this Forrester Wave™ evaluation of customer loyalty solutions for midsize organizations, we identified the seven most significant customer loyalty solutions — 500friends, a Merkle company; Aimia; Clutch; CrowdTwist; DataCandy; Deluxe Corporation; and Inte Q Global — and researched, analyzed, and scored them. This report details our findings on how well each vendor fulfills our criteria and where it stands in relation to other vendor solutions in order to help customer insights (CI) professionals supporting loyalty strategy to select the right partner for their customer loyalty initiatives.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).

Purchase

Tools And Templates

Vendor Selection Aids

vendor selection icon
  • Forrester Wave™: Customer Loyalty Solutions For Midsize Organizations, Q4 '15

Table of Contents

  • Improving Customer Loyalty Is A Top Priority
  • The Loyalty Market Combats Commoditization
  • New Markets, Delivery Models, And Capabilities Will Drive Growth
  • Customer Loyalty Vendor Evaluation Overview
  • Leading Providers Offer Flexible, Fast Solutions
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

Recommended Research