Wave Report

The Forrester Wave™: EMEA Applications Outsourcing, Q4 2010

December 20th, 2010
Bill Martorelli, Principal Analyst
Bill Martorelli Principal Analyst
With contributors:
Christine Ferrusi Ross , Mark Grannan

Summary

In Forrester's 50-criteria evaluation of 15 leading providers of applications outsourcing (AO) solution vendors, Forrester found that in this maturing market, Accenture and IBM lead the pack, with a mix of global multinational, offshore India-centric, and European providers. Indian providers' ambitions for EMEA are expanding on the Continent, although they still predominate primarily in the UK and Benelux. Suppliers vary considerably in terms of their geographic range and focus, and the Middle East is emerging as an opportunity for applications outsourcing suppliers, particularly Indian suppliers such as HCL, Infosys, TCS, and Wipro.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.