Save or Share this Report

For Sourcing & Vendor Management Professionals

The Forrester Wave™: EMEA Applications Outsourcing Services, Q1 2014

IBM Leads A Mature And Capable Supplier Set

February 3, 2014

Primary author headshot

Authors

Why Read This Report

Amidst a panoply of potential threats, including insourcing pressures, rising costs, the growing threat of domestic US-based alternatives, and the potential impact of immigration reform, India-based applications outsourcing (AO) suppliers retain the high ground in the market for applications outsourcing in North America (alternatively EMEA). Although North America remains the epicenter of demand, and India remains the principal source of supply, the importance of Europe is growing both in terms of demand and supply. The nature of AO services, meanwhile, is evolving, with a growing concentration on business outcomes. Sourcing and vendor management professionals place new urgency on selecting appropriate applications outsourcing partners, as success with applications outsourcing must translate to business results as well as progress in transitioning to the new digital enterprise.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).

Purchase

Tools And Templates

Vendor Selection Aids

vendor selection icon
  • Forrester Wave™: EMEA Applications Outsourcing, Q1 '14

Table of Contents

  • Applications Outsourcing Suppliers Must Deliver New Business Value
  • EMEA Applications Outsourcing Evaluation Overview
  • IBM Leads, But Other Choices Remain Robust
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

Recommended Research