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For Enterprise Architecture Professionals

The Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 2017

Our Evaluation Of 15 Vendors In A Market In Transition

April 5, 2017

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Why Read This Report

In our 26-criteria evaluation of enterprise content management (ECM) business content services providers, we identified the 15 most significant ones — Alfresco Software, Box, Everteam, Hewlett Packard Enterprise (HPE), Hyland, IBM, iManage, Kofax, M-Files, Microsoft, OpenText Content Suite, OpenText Documentum, SER Group, SpringCM, and Upland Software — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice when requirements are skewed to the needs of information workers who need to create, collaborate on, share, and find enterprise content.

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  • Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 '17

Table of Contents

  • ECM Use Cases Evolve, Forcing Both Fragmentation And Consolidation
  • Vendors Focus On Customer Experience And Usability To Stand Apart
  • ECM Business Content Services Evaluation Overview
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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