Wave Report

The Forrester Wave™: Enterprise Insights Service Providers, Q2 2020

The 13 Providers That Matter Most And How They Stack Up

June 8th, 2020
Jennifer Belissent, PhD, null
Jennifer Belissent, PhD
With contributors:
Jeremy Vale , Gene Leganza , Daniel Weber

Summary

In our 18-criterion evaluation of enterprise insights service providers, we identified the 13 most significant ones — Accenture, Atos, Boston Consulting Group (BCG), Capgemini, Cognizant, Deloitte, Genpact, Infosys, KPMG, McKinsey & Company, NTT DATA, PwC, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights (CI) professionals select the right one for their needs.

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