Wave Report

The Forrester Wave™: Enterprise Marketing Platforms, Q1 2006

Unica Leads The Pack, While Siebel Is Best For B2B In Our Lab-Based Evaluation

February 3rd, 2006
EA
Elana Anderson
With contributors:
Chris Charron , Sally Cohen , Jennifer Joseph

Summary

More than three out of four marketers say that marketing needs a comprehensive, integrated application suite to improve its effectiveness. Forrester refers to this broader suite as the Marketing Technology Backbone, and we call its application layer the enterprise marketing platform (EMP). To assess the state of the EMP market, Forrester evaluated the strengths and weaknesses of top EMP vendors across 168 criteria. We found that while there are pockets of excellence in areas like campaign management and process management, solutions fall short of delivering a comprehensive suite. To help firms select the right product, this report includes an interactive vendor comparison tool that provides detailed product evaluations and customizable rankings.

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