Wave Report

The Forrester Wave™: Human-Centric BPMS For Banking And Investments, Q3 2007

Pegasystems, Appian, And IBM Lead With Strong Industry Frameworks

August 30th, 2007
Mary Pilecki, VP, Principal Analyst
Mary Pilecki VP, Principal Analyst
With contributors:
Sharyn Leaver , Jamie Barnett , Colin Teubner , Mary Ann Rogan

Summary

Leveraging the lab-based "The Forrester Wave™: Human-Centric BPM For Java Platforms, Q3 2007" report, Forrester evaluated leading vendors with business process management suites (BPMS) for banking and investments across 17 criteria. Pegasystems and Appian established early BPM suites for banking and investments leadership — thanks to their human-centric BPMS capabilities and deep prebuilt processes for banks and investment firms. IBM follows closely as a Leader, also with processes available through its Information FrameWork (IFW). TIBCO Software and Lombardi Software close out the Leader category with strong strategies that include support for centers of excellence (COEs). In the Strong Performer category, Software AG and Savvion provide the required flexibility for process development and execution in financial services (FS). Graham Technology, another Strong Performer, is a niche player in banking with extremely strong professional services and sales expertise. Finally, BEA Systems, HandySoft Global, and Fujitsu are also Strong Performers with either process templates or strong staff expertise in banking.

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