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For Customer Insights Professionals

The Forrester Wave™: Online Testing Platforms, Q3 2015

The Eight Providers That Matter Most And How They Stack Up

September 22, 2015

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  • By James McCormick
  • with Mary Pilecki,
  • Samantha Ngo,
  • Emily Miller,
  • Matthew Izzi

Why Read This Report

In our 40-criteria evaluation of online testing platform providers, we identified the eight most significant ones and researched, analyzed, and scored them. This report shows how each provider measures up and helps customer insights (CI) professionals make the right choice.

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Tools And Templates

Vendor Selection Aids

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  • Forrester Wave™: Online Testing Platforms, Q3' 15

Table of Contents

  • Keep Up With Customers By Continually Evolving Interactions
  • Online Testing Platform Evaluation Overview
  • Vendors Vary In Functionality, Self-Service, And Blend Of Services
  • Vendor Profiles
  • Supplemental Material