The Forrester Wave™: Point Of Service, Q2 2012
Epicor, Fujitsu, Microsoft, Micros Retail-J, NCR, Oracle, And Wincor Nixdorf Lead, With JDA, Micros Xstore, Retalix, And SAP Close Behind
February 7, 2013
Why Read This Report
In Forrester's 70-criteria evaluation of point-of-service (POS) vendors, we identified the most significant solution providers in this category — Epicor Software, Fujitsu, NCR, JDA Software, Microsoft, Micros Systems (both its Retail-J and Xstore solutions), Oracle, Retalix, SAP, and Wincor Nixdorf — and researched, analyzed, and scored them. This report details our findings about how each vendor measures up and plots where they stand in relation to each other to help application development and delivery (AD&D) professionals select the right partner for their needs in implementing large-scale point-of-service systems. After the evaluation was published, Forrester discovered that it contained some inaccurate information; we have updated this latest version to correct that information. View the Supplemental Material section for more information.
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Tools And Templates
Vendor Selection Aids
- Forrester Wave™: Point Of Service, Q2 '12
Table of Contents
- Point-Of-Service Solutions Serenade Consumers
- Point-Of-Service Evaluation Overview
- Scoring The Point-Of-Service Symphonies
- Vendor Profiles
- Supplemental Material
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