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The Forrester Wave™: SAP Implementation Providers, Q3 2009

Accenture and IBM Lead As The Landscape Continues To Evolve

August 10, 2009

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  • By Liz Herbert
  • with Christine Ferrusi Ross,
  • Philipp Karcher

Why Read This Report

In Forrester's 60-criteria evaluation of SAP implementation providers, we found that Accenture and IBM led the pack because of the breadth and depth of their SAP implementation capabilities. Both of these firms are strong across a wide range of industries, all aspects of the implementation life cycle, and widespread geographies. Capgemini and Deloitte remain strong choices as well — and both of these firms continue to build out their global delivery capabilities to remain cost-competitive. HCL has notably strengthened its SAP practice through its acquisition of Axon in 2008, which significantly added to its consulting and implementation expertise. Offshore pure-plays like Infosys, TCS, and Wipro remain strong alternatives in this market. Firms with a significant specialized focus, such as those attending to the "run" aspect of SAP like CSC, HP-EDS, and Fujitsu; European-centric firms like Logica, Siemens IT Solutions and Services, and T-Systems; and nearshore providers Neoris and Softtek are also strong choices for more niche client needs.

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Table of Contents

  • Strong Business Cases And High ROI Matter More Than Ever In SAP Projects
  • SAP Implementation Providers Evaluation Overview
  • SAP Implementation Services Options Vary By Geography And Breadth Of Needs
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

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