Skip to main content

Save or Share this Report

For Application Development & Delivery Professionals

The Forrester Wave™: Salesforce Implementation Partners, Q2 2015

The 13 Providers Best Suited For Larger, Transformational Salesforce Projects

June 26, 2015

Primary author headshot


Why Read This Report

Salesforce — the behemoth of the software-as-a-service (SaaS) world — continues to expand into new solution areas, larger and more global deployments, and more strategic business processes. Salesforce has become a leading platform for digital business transformation; it is powering new business models at companies such as Honeywell, The Coca-Cola Company, and Burberry. But, the growing scale and complexity of Salesforce projects creates challenges for its customers — who struggle with people, process, and technology issues in these larger initiatives. These customers are turning to third-party ecosystem partners for help managing technical complexity, business process complexity, and organizational change issues. In Forrester's 36-criteria evaluation of Salesforce implementation partners, we identified and analyzed the four most significant services partners — Accenture, Deloitte, Capgemini, and Salesforce Services — that are capable of implementing larger, more complex Salesforce projects. This report details our findings and helps application development and delivery (AD&D) professionals select the right partner for their large Salesforce implementation projects.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2995 USD).


Tools And Templates

Vendor Selection Aids

vendor selection icon
  • Forrester Wave™: Salesforce Implementation Partners, Q2 '15

Table of Contents

  • Salesforce Project Complexity Creates New Demands On Its Partners
  • Salesforce Implementation Partners Evaluation Overview
  • Four Vendors Have Separated Themselves From The Pack
  • Vendor Profiles
  • Supplemental Material

Recommended Research