Advanced Search

Save Or Share This Report

For B2C Marketing Professionals

The Forrester Wave™: Social Depth Platforms, Q3 2013

We Evaluate Nine Community And Social Depth Marketing Technology Providers That Help Turn A Brand's Website Into A Social Hub

July 9, 2013

Authors

  • By Kim Celestre,
  • Zachary Reiss-Davis
  • with David Truog,
  • Sarah Takvorian

Why Read This Report

In Forrester's 57-criteria evaluation of social depth platforms (SDPs), we identified the nine most significant vendors — Acquia, Bazaarvoice, Get Satisfaction, Jive Software, Lithium Technologies, Livefyre, Mzinga, Pluck, and Telligent Systems — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where the vendors stand in relation to each other; it is designed to help marketing professionals select the right technology partner to manage their social activities on their own branded website, microsite, or online community.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($2495 USD).

Purchase

Tools And Templates

Vendor Selection Aids

vendor selection icon
  • Forrester Wave™: Social Depth Platforms, Q3 '13

Table of Contents

  • Marketers Seek Better Ways To Tell Their Product Story Online
  • What We Required From Vendors To Qualify For This Evaluation
  • SDP Vendors Strive To Differentiate In A Mature Market
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

Recommended Research