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For CIOs

The Future Of Services Is Value Orchestration

To Accelerate Transformation, Companies Need A New Kind Of Service Provider That Brings Assets, Architectures, And Alignment

November 9, 2020

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Why Read This Report

The old plan-build-run models of services with time-and-materials pricing are poorly aligned with the needs of a future-fit enterprise, where transformation is continuous and multidimensional and carries the uncertainty of the unknown. CIOs need a better model. There's a new service paradigm taking shape that puts value at the center of the relationship and uses outcomes-based commercial models to create alignment. We call it a co-innovation partnership. A co-innovation partnership works when each party takes on a new set of responsibilities with shared benefits.

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Table of Contents

  • Your Future Is Built On Platforms, Partners, And Innovation Ecosystems
  • Co-Innovation Moves Value To The Center Of The Partner Relationship
  • Co-Innovation Is Built On Trust, Transparency, And Value Alignment
  • Recommendations

  • CIOs: Pursue A Co-Innovation Partner Management Protocol
  • Supplemental Material
  • Related Research Documents

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