The Future Of Services Is Value Orchestration
Summary
The old plan-build-run models of services with time-and-materials pricing align poorly with the needs of a future fit enterprise, where transformation is continuous and multidimensional and carries the uncertainty of the unknown. CIOs need a better model. This report describes a new paradigm we call co-innovation partnership, where each party takes on new responsibilities with shared benefits, putting value at the center of the relationship and using outcomes-based commercial models to create alignment.
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