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For Enterprise Architecture Professionals

The Future Of White-Collar Work: Sharing Your Cubicle With Robots

Thirteen Emerging Best Practices For Man/Machine Collaboration

June 22, 2016

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Why Read This Report

Cognitive technologies have already reshaped the general workforce, forcing enterprise architecture (EA) professionals to answer questions about how quickly these technologies will disrupt white-collar work. This report details the emerging best practices for augmenting "cubicle work" (which represents 89 million US jobs) with cognitive solutions. Don't believe the hype — Google AlphaGo's gaming successes and IBM Watson will not usher in a dystopian triumph of machines over humans. Instead, the white-collar workers of the future will collaborate with cognitive capability.

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Table of Contents

  • Robots Aren't Stealing All The Jobs — Just 7% Of Them
  • Job Displacement And Job Transformation Occur Side By Side
  • Adopt 13 Best Practices For White-Collar Worker/Machine Collaboration
  • What It Means

  • The Cognitive-Augmented Future Will Arrive Unevenly And Messily
  • Supplemental Material
  • Related Research Documents

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