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For CIOs

The Future Tech Organization: Smaller, Faster, And More Specialized

How The CIO's Team Will Change Over The Next Five To Seven Years

March 27, 2017

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Why Read This Report

The accelerating dynamics of the age of the customer (AoC) and business technology (BT) are driving the redesign of the CIO's organization, which Forrester calls technology management (TM). Specifically, the empowerment of external customers and business users, external services, new methodologies, automation, and cognitive technologies will dramatically change the size, shape, and mandate of this organization. These forces will automate functions, increase role specialization, and shift focus from internal capabilities to external services. This report provides suggestions for how CIOs can prepare for the tech organizations of the future.

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Table of Contents

  • Don't Let Structure Be a Barrier to Your Success
  • Long Term, TM Will Be Smaller, Faster, And More Specialized
  • Recommendations

  • CIOs: Adapt Structures And Roles Now To Prepare For The Future
  • Supplemental Material
  • Related Research Documents