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For eBusiness & Channel Strategy Professionals

The Impact Of Emerging Technology On Digital Experiences

How More Than 50 Emerging Technologies Will Impact Data And Experiences For Consumers

February 24, 2020

Why Read This Report

Forrester interviewed more than 150 companies across industries and technology categories to understand how more than 50 technologies will evolve over the next five to 10 years and assess their impact on consumer digital experiences. This research will help professionals building digital experiences to make smart technology decisions that are tuned to what the technology can reasonably deliver and what consumers expect and will use.

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

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Table of Contents

  • The State Of Digital Experiences Is A Fast-Moving Puck
  • Recommendations

  • Use Forrester's Moments Index To Guide Your DX Portfolio Strategy
  • Supplemental Material
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