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For CIOs

The ROI Of eLearning

A Total Economic Impact™ Analysis Uncovers Big Benefits From Learning Online

April 13, 2009

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  • By Claire Schooley
  • with Matthew Brown,
  • Jon Erickson,
  • Sara Burnes

Why Read This Report

Online learning earns companies a positive return on investment (ROI) in less than a year. If you have a business that is spread across many locations, it makes good business sense to implement an online learning program as a replacement for some face-to-face learning and as a complement to other instructor-led training in the form of blended learning. Whether employees take compliance training, desktop skills development, or leadership training, online learning is flexible, consistent, and repeatable with minimal travel costs. The keys to success in attaining the 69% ROI that we show in this document include excellent eLearning content that engages the learner; good change management plans for this new way of learning; and technology that is scalable and easy to use to manage the learning.

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Table of Contents

  • The New Model For Corporate Learning
  • Shift Approaches Without Losing Learning Effectiveness
  • Use Three Factors To Determine The ROI Of Your eLearning Decisions
  • Calculating ROI For A 5,000-Employee North American Insurance Company
  • eLearning Adds Big Benefits For Learners And The Company

  • Put Components In Place To Ensure A Positive And Rapid eLearning ROI
  • Supplemental Material
  • Related Research Documents