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For CIOs

The Smart Home Finally Blossoms

Connected Home Activities Will Challenge CIOs To Support Smart Products That Deepen Customer Engagement

July 27, 2015

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  • By Frank Gillett
  • with Christopher Mines,
  • Pascal Matzke,
  • Nate Fleming,
  • Rachael Klehm,
  • Karen Traikovich

Why Read This Report

After decades of poorly executed home automation systems and gadgets, startups are taking advantage of mobile tech advances to deliver slick smart home devices that support a wide range of activities in the home. These products will shake up large established markets and customer relationships in home insurance, food and grocery, healthcare, energy, and water utilities. This report outlines how the smart home will emerge, what the 13 core activities of the smart home are, and how the battle between web giants, startups, and incumbents will play out for control of the customer relationship. We outline five actions that CIOs need to take to prepare for the long-awaited arrival of the smart home.

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Table of Contents

  • The Smart Home Is Finally Ready, Thanks To The Mobile Mind Shift
  • The Smart Home Is Too Diverse For A One Type Of Supplier To Serve
  • Everyone Will Need Partners To Succeed In Smart Home Markets

  • Explore New Business Tech Strategies To Prepare For Smart Homes
  • Supplemental Material
  • Related Research Documents