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For Enterprise Architecture Professionals

The State Of Business Architecture In 2020

May 7, 2020

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Why Read This Report

Organizations that have obtained the highest levels of customer obsession have done so by adopting formal business architecture (BA) practices. Business-focused enterprise architecture (EA) pros are continuously maturing their use of BA. As EA practices mature, new specialist roles are created. Today, BA pros are also creating new roles, including organization, platform, digital, and customer experience architects. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it to reflect our most recent thinking on BA drivers and organizational structures.

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Table of Contents

  • Business Architecture Must Adapt To Gain Acceptance
  • Business Architects Have Common Challenges
  • Recommendations

  • Mature Your Capabilities In Line With Your Stakeholder Needs
  • Supplemental Material
  • Related Research Documents

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