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For eBusiness & Channel Strategy Professionals

The State Of Digital Experiences

A Series Of Executive Conversations On Digital Experiences

April 1, 2021

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Why Read This Report

"How would you describe the state of your company's digital services or experiences today for consumers?" This report shares these perspectives from our "Digital Experience Executive Conversations" series, in which Forrester conducted interviews with seasoned digital business and experience executives across industries and geographies. The work focused on assessing their companies' readiness to anticipate the needs of their customers and serve them proactively. As part of that study, we asked them some baseline questions about the state of their current and planned digital experiences.

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