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For eBusiness & Channel Strategy Professionals

The State Of Digital Insurance, 2016

October 17, 2016

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Why Read This Report

Insurers have so far been shielded from digital disruption by an older demographic, underwriting expertise, and regulatory barriers. But this is about to change. This report explores how digital technologies are changing the industry's customers, competitors, products, and operations globally. It charts the different responses that digital teams in personal and commercial insurance lines have mounted, as well as the ecosystem of vendors that are keen to aid their digital transformation efforts.

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Table of Contents

  • Customers' Digital Interactions With Insurers Are Increasing
  • Digitally Empowered Customers Disrupt Insurance
  • Digital Insurance Strategies Are Often Too Narrow In Scope
  • Vendors That Pitch Digital Transformation Play To Their Strengths
  • Recommendations

  • Digital Business Teams Must Think Beyond Digital Channels
  • Supplemental Material
  • Related Research Documents

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