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For Application Development & Delivery Professionals

The State Of SMB Software And Emerging Trends: 2010

Business Data Services North America And Europe

February 12, 2010

Authors

  • By Holger Kisker, Ph.D.,
  • Stefan Ried, Ph.D.,
  • Heidi Shey
  • with Ellen Daley,
  • Miroslaw Lisserman

Why Read This Report

This document provides highlights of an extensive data set collected across North American and European small and medium-size businesses (SMBs) via our Enterprise And SMB Software Survey, North America And Europe, Q4 2009. Hot software topics covered include cloud computing, packaged applications, information and knowledge management (I&KM), Web 2.0, as well as platform and infrastructure software. Other areas of data and analysis in this report include information about software budgets and spending priorities, software strategy and initiatives, as well as software purchasing preferences.

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Models and Calculators

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  • BUDGETS AND SPENDING
  • GOALS AND INITIATIVES
  • CLOUD COMPUTING
  • INFORMATION AND KNOWLEDGE MANAGEMENT SOFTWARE
  • PACKAGED APPLICATIONS
  • PLATFORM AND INFRASTRUCTURE SOFTWARE
  • PURCHASING PREFERENCES AND CHANNELS

Table of Contents

  • North American And European Software Outlook For 2010
  • Budgets And Spending
  • Goals And Initiatives
  • Cloud Computing
  • Information And Knowledge Management Software
  • Packaged Applications
  • Platform And Infrastructure Software
  • Purchasing Preferences And Channels
  • About This Document
  • Basic Segmentation Available
  • Data Available In This Survey
  • Supplemental Material

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