Trends Report

The Technology-Augmented Employee

How Emerging Technologies Like Artificial Intelligence Are Reshaping The Future Of Work

February 13th, 2018
With contributors:
Srividya Sridharan , Ian Jacobs , Fiona Swerdlow , Christopher Voce , Clare Garberg , Diane Lynch

Summary

Infrastructure and operations (I&O) leaders seek to drive employee productivity, engagement, and success by deploying a wide array of technologies. These include everything from traditional devices like PCs, tablets, and smartphones to emerging devices like wearables and smart glasses to powerful new software like artificial intelligence (AI) and intelligent agents. To successfully augment employees with technologies, you must first understand the terrain and best practices, which this report reveals.

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