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For Enterprise Architecture Professionals

The Top Emerging Technologies To Watch: Now Through 2020

Make These Emerging Technologies Part Of Your BT Agenda

October 31, 2014

Why Read This Report

Emerging technology plays a big role in firms' profitability and their customers' digital experiences. Yet enterprise architects struggle with the speed of new technology delivery and constantly changing business strategies and requirements. To improve, enterprise architects must shift from an IT agenda focused on internal process improvement to a BT (business technology) agenda focused on increasingly powerful customers and the emerging technologies that can help win, serve, and retain them. This report identifies and catalogs the customer impact of the top 15 emerging technologies that will help your firm thrive in the age of the customer and provides recommendations on how to invest in them more effectively.

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Table of Contents

  • When Emerging Technology Converges, Big Changes Can Follow
  • Our Top Emerging Technology Framework Will Help You Keep Up
  • Emerging Solution Technologies Enable New Ways Of Doing Business
  • Emerging Interaction Tech Creates New Engagement Possibilities
  • Aggregation And Delivery Technologies Drive Contextual Engagement
  • New Infrastructure Tech Creates A Powerful And Agile Foundation
  • Emerging Technologies Are Fuel For Success In The Age Of Customer
  • RECOMMENDATIONS

  • Radically Transform Your Approach To Emerging Technology
  • Supplemental Material
  • Related Research Documents

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