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For eBusiness & Channel Strategy Professionals

The Top Retail Technology Investments In 2018

Retailers Must Distinguish Hot From Hype In Tech Investments

May 30, 2018

Why Read This Report

Retailers must forge through the crowded digital landscape to determine which technologies will most effectively meet their customers' unique expectations. For our annual top trends study, we interviewed more than 30 industry professionals from over 20 retailer companies to ask about retail technology investments this year. This report gives digital business professionals insights into which technologies retailers are investing in and to what extent.

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Table of Contents

  • Technical And Nontechnical Changes Are Key To Success
  • The Top 2018 Retail Tech Trend: Driving Relevant CX
  • Recommendations

  • Retailers Must Master Planning, Process, And Progress
  • Supplemental Material
  • Related Research Documents

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