Trends Report

The Top Retail Technology Investments In 2019

Retailers Must Distinguish Hot From Hype In Tech Investments

July 9th, 2019
With contributors:
Fiona Swerdlow , Claudia Tajima , Carl Finkbeiner

Summary

We interviewed more than 40 industry professionals to understand the areas of retail initiatives they are investing in this year. This report gives digital business professionals insights into which technologies retailers are investing in and to what extent.

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