Advanced Search

Save Or Share This Report

For eBusiness & Channel Strategy Professionals

The eCommerce Content Conundrum

Solving The Growing Content Challenge Through A Cocktail Of Solutions

December 21, 2010

Primary author headshot

Authors

Why Read This Report

Commerce organizations are drowning in content. Their catalogs have grown, the sources of the product content propagated, and site versions divide and multiply across geography, microsites, and brands. Marketing and merchandising content has similarly amplified as this content supports cross-channel, search, email, and social marketing campaigns. Targeting, testing, and personalization all contribute to the explosion of content and content coordination challenges. Organizations are seeking solutions, yet are faced with a confusing landscape of solutions and approaches. With this research we explore the challenges of eCommerce content management, approaches and solutions, and recommendations to navigate and solve for the eCommerce content conundrum.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • Why eCommerce Content Is A Conundrum
  • Today's Solutions Are Still Not Prepared To Handle eCommerce Content
  • RECOMMENDATIONS

  • Where To Start In Solving Your eCommerce Content Conundrum
  • Related Research Documents

Recommended Research