Trends Report

The COVID-19 Pandemic Alters The Payment Industry In Europe For Good

How Overnight Digital Payment Adoption Reshapes The Industry

Jacob Morgan
 and  four contributors
Sep 18, 2020

Summary

The COVID-19 pandemic has driven consumers toward digital payments across Europe and changed spending patterns due to personal and macroeconomic uncertainty. Many of these changes will persist, and the effects will present banks and payments firms with opportunity — but also considerable challenges — for years to come. This report helps digital business leaders in banking and payments decode the impact of consumer behavior changes on payments and adapt their strategies to meet the challenges ahead.

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