Report

The Canada Customer Experience Index, 2015

Benchmarking The Canadian Brands That Create The Most Loyalty With Their Customer Experience
June 8th, 2015
With Contributors:
Michael Gazala

Summary

Six in 10 Canadian companies want to improve their customer experience (CX) in 2015. Forrester's Canada Customer Experience Index (CX Index™) benchmarks 194 companies that do business in Canada across 15 industries. CX professionals can use this report to

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