Report

The Canada Digital Retailers Customer Experience Index, 2019

How Canadian Digital Retail Brands Earn Loyalty With The Quality Of Their Experience
January 21st, 2020
With
Ben Salamin
and Shayna Neuburg

Summary

How well do leading digital retail brands earn loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of 11 digital retail brands that were analyzed as part of the Canada CX Index. We also unveil surprising

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