Report

The Fear Of Hiring XD Providers And How To Overcome It

Companies Fear Abandonment, Failure, Infighting, Arrogance, And Chaos, But Three Tactics Can Help
December 13th, 2018
With
Amelia Nickels
and Shayna Neuburg

Summary

It's smart for companies to contract with an outside firm for experience design (XD) — but they often fear how the partnership might go sour. This bite-size brief highlights five common disappointments we uncovered through a projective research session. I

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