The Forrester Banking Wave™: Canadian Mobile Apps, Q2 2018

Mobile Banking Apps Fail To Balance Great Functionality With Great User Experience
June 7th, 2018
With Contributors:
Benjamin Ensor
Amelia Nickels
and Sam Bartlett


Digital banking leaders need to build mobile banking experiences around customer needs, empowering customers to manage their finances while reassuring customers by providing support along the way. To see how helpful and easy to use mobile apps are to cust

Want to read the full report?

This research is not available for purchase at this time.

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.