Report

The Forrester New Wave™: AI-Fueled Speech Analytics Solutions, Q2 2018

The 11 Providers That Matter Most And How They Stack Up
June 22nd, 2018
With
and Peter Harrison

Summary

In Forrester's evaluation of the emerging market for AI-fueled speech analytics, we identified the 11 most significant providers in the category — Aspect, CallMiner, Clarabridge, Cogito, Genesys, Invoca, Mattersight, NICE, OpenText, Tethr, and Verint — an

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