The Forrester New Wave™: AI-Fueled Speech Analytics Solutions, Q2 2018

The 11 Providers That Matter Most And How They Stack Up
June 22nd, 2018
With Contributors:
and Peter Harrison


In Forrester's evaluation of the emerging market for AI-fueled speech analytics, we identified the 11 most significant providers in the category — Aspect, CallMiner, Clarabridge, Cogito, Genesys, Invoca, Mattersight, NICE, OpenText, Tethr, and Verint — an

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