New Wave Report

The Forrester New Wave™: Conversational Computing Platforms, Q2 2018

The Seven Providers That Matter Most And How They Stack Up

April 12th, 2018
Rob Koplowitz, null
Rob Koplowitz
Michael Facemire, null
Michael Facemire
With contributors:
Christopher Mines , Sara Sjoblom , Diane Lynch , Peter Harrison


In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.

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