New Wave Report

The Forrester New Wave™: End-User Experience Management, Q4 2020

The 11 Providers That Matter Most And How They Stack Up

October 27th, 2020
Andrew Hewitt, Principal Analyst
Andrew Hewitt Principal Analyst
With contributors:
Stephanie Balaouras , Shannon Fish , Diane Lynch

Summary

In Forrester's evaluation of the emerging market for end-user experience management (EUEM), we identified the 11 most significant providers in the category — 1E, Aternity, Catchpoint, Lakeside Software, Liquidware, NetMotion Software, Nexthink, Tanium, ThousandEyes, vast limits, and VMware — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. Infrastructure and operations (I&O) professionals can use this review to select the right partner for their EUEM needs.

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