Tech Tide Report

The Forrester Tech Tide™: Sales Technologies, Q1 2021

15 Technologies That Underpin Sales

Mary Shea, PhD
 and  five contributors
Feb 16, 2021

Summary

Sales technologies are increasingly critical to firms' ability to win, serve, and retain customers. To accelerate revenue performance, companies are evaluating and adopting a range of contributing technologies. This Forrester Tech Tide™ report presents an analysis of the maturity and business value of 15 technology categories that support a range of roles and activities involved in generating revenue. B2B sales leaders should read this report to inform their firm's investment approach to these technologies.

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