Wave Report

The Forrester Wave™: B2C Commerce Suites, Q1 2017

The 13 Providers That Matter Most And How They Stack Up

March 24th, 2017
AY
Anjali Yakkundi
AH
Andy Hoar
With contributors:
Fiona Swerdlow , Sam Wolken , Sara Sjoblom

Summary

In our 29-criteria evaluation of B2C commerce suite providers, we identified the 13 most significant vendors — commercetools, Digital River, Elastic Path, Episerver, IBM, Intershop, Kibo, Magento, Oracle Commerce Cloud, Oracle NetSuite, Salesforce, SAP Hybris, and Sitecore — and researched, analyzed, and scored them. This report shows how each provider measures up and helps eBusiness and channel strategy professionals make the right choice.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.