Report

The Forrester Wave™: CRM Suites, Q4 2018

The 11 Providers That Matter Most And How They Stack Up
October 22nd, 2018
With Contributors:
John Bruno
and Peter Harrison

Summary

In our 33-criterion evaluation of CRM suite providers, we identified the 11 most significant ones — Aptean, bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. Th

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