Report

The Forrester Wave™: Digital Process Automation Service Providers, Q3 2020

The 13 Providers That Matter Most And How They Stack Up

September 23rd, 2020
With contributors:
Chris Gardner, Stephen Powers, Sara Sjoblom, Kara Hartig

Summary

In our 22-criterion evaluation of digital process automation (DPA) service providers, we identified the 13 most significant ones — Accenture, BP3, Coforge (formerly Incessant Technologies), Cognizant, EPAM, HCL Technologies, Infosys, KPMG, Perficient, Persistent, Princeton Blue, Virtusa, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.

Want to read the full report?

This report is available for individual purchase ($2995).

Forrester helps business and technology leaders use costumer obsession to accelerate growth. That means empowering you to put the costumer at the center of everything you do: your leadership strategy, and operations. Becoming a costumer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.