In our 29-criterion evaluation of intelligent application and services monitoring (IASM) providers, we identified the 13 most significant ones — BMC Software, CA Technologies, Cisco (AppDynamics), Datadog, Devo, Dynatrace, IBM, Micro Focus, New Relic, Riverbed Technology, ScienceLogic, Splunk, and Zenoss — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals select the right one for their needs.