Report

The Forrester Wave™: Journey Orchestration Platforms, Q2 2020

The 11 Providers That Matter Most And How They Stack Up
June 15th, 2020
With Contributors:
and Shayna Neuburg

Summary

In our 28-criterion evaluation of journey orchestration providers, we identified the 11 most significant ones — Alterian, BryterCX, Coveo, Engage Hub, inQuba, Kitewheel, NICE, Pointillist, Roojoom, Thunderhead, and Usermind — and researched, analyzed, and

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