Wave Report

The Forrester Wave™: Sales Force Automation Solutions, Q2 2017

June 27th, 2017
With contributors:
Stephen Powers , Chad Rafferty , Ian McPherson

Summary

In our 35-criteria evaluation of sales force automation (SFA) providers, we identified the 10 most significant ones — bpm'online, CRMNEXT, Infor, Microsoft, NetSuite, Oracle, Pegasystems, Salesforce, SAP, and SugarCRM — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.

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